Tuesday, March 08, 2005

Voice Recognition and the future of Indian Call Center

Financial Express is carrying an article on the maturity of Voice Recognition software's and how it is well set to change the face of Indian Call Centers.

My dear friend Pareekh Jain has posted a article to this effect at http://www.bpoindia.org/list/ and had received some hostile reactions from other members.

Dear pareekh, do u feel vindicated now ?


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